Administrative Support Representative

Lingo Staffing is seeking an organized and detail-oriented Administrative Support Representative for a logistics operation in Middle River, MD area to start ASAP!

Administrative Support Representative – Will provide administrative and customer service support to daily operations, coordinating order information, communicating with customers and vendors, and helping ensure deliveries and service requests are handled efficiently.

Pay & Schedule:

• Schedule: Monday-Friday, 8:30 AM-5:00 PM
• $16.00 -$18.00 /hour (Based on Experience)

Job Responsibilities & Requirements:

• Review, organize, and process proof of delivery (POD) documents.
• At least 1 year of experience in logistics, operations support, administrative support, or customer service.
• Identify and resolve missing or incorrect delivery documentation.
• Make prescheduling calls to customers and vendors.
• Contact customers to obtain updated contact information when needed.
• Process address changes and customer pickup requests.
• Make follow-up calls regarding delivery timeframes and scheduling.
• Monitor orders that have not been scheduled or require additional follow-up.
• Communicate professionally with internal departments, customers, and external partners.
• Maintain accurate records and complete administrative tasks in a timely manner.
• Assist with additional operational duties as assigned.
• High school diploma or GED required; college degree preferred.
• Experience working with order management systems or similar software.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Must be available for occasional overtime.
• Microsoft Excel experience, including formulas, filtering, and Pivot Tables.
• Experience with transportation or logistics management software.
• Office-based position with regular computer, telephone, scanner, and copier use.
• Ability to sit or stand for extended periods.
• Repetitive typing and hand movements are required.

Apply today & Call our office for an interview!

• www.lingostaffing.com
• Office #: 407-358-6598

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