Office Assistant

JOB DESCRIPTION: RECEPTIONIST/OFFICE ASSISTANT

Under the supervision of the office manager, you will be responsible for management support and employees through a variety of tasks related to organization and communication. The office assistant job scope includes communicating via phone and email ensuring that all office assistant duties are completed accurately and delivered with high quality and in a timely manner.

RESPONSIBILITIES

• Answer and direct all phone calls
• Organize and schedule meetings and appointments
• Produce and distribute correspondence  memos, letters, faxes and forms
• Maintain and update patient/nursing staff contact lists
• Assist in the preparation of caregiver/patient schedules
• Develop and maintain a filling system
• Create patient and employee binders
• Weekly employee timesheet review, patient hours, payroll, complaints/incident logs
• Keep track of employee attendance and time off requests
• Prepare employee Orientation packets, Competency test, Monthly In-service
• Prepare paperwork for nurse visits (Intake, monthly, etc)
• Assist with employee screenings and background checks
• Maintain and update new hire/current employees paper work
• Assist with recruiting, staffing, and supervision of nursing staff
• Perform caregiver interviews from initial inquiry to orientation
• Process referrals of new admissions
• Coordinate and implement the plan of care for each client
• Provide general support to visitors
• Assist in the resolution of employee/patient complaints without accommodation from the manager when needed
• Keep track of office supplies
• Ensure that the office environment is maintained on a daily basis (e.g. sweeping, mopping, dusting, wiping counters, taking out the trash)

REQUIREMENTS

• Knowledge of office management systems and procedure
• Ability to fax, scan, and copy paperwork
• Excellent time management skills  and ability to multi-task and prioritize work
• Ability to work in fast paced environment and meet deadlines
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in Microsoft Programs such as Word, Excel, and PowerPoint
• Eager and willing to learn
• Assist with Medical Claims
• Reliable transportation/valid current automobile insurance coverage
• Bilingual: Arabic/English (optional)

PHYSICAL/ENVIRONMENTAL DEMANDS

While performing the duties of this job, the employee is required to stand, sit, walk, and occasionally lift, pull or push up to 25 pounds. The employee is also required to hear, speak, and see.

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