Lingo Staffing is Now hiring for Technical Service Representative in Cuyahoga Falls, OH Hours: Days; On CallDays: Monday to Friday; Weekend Availability Pay: $55 to $65k Will be building and servicing polyurethane equipment. Travel is required (50% to 70% Travel), Can be at a moments notice- on call for issues and problems. Polyurethane experience is great, but not required, but appreciated. Customer service experience needed- will be working with clients on service calls, phone troubleshooting, check ins and training. Must be able to be patient and teach step-by-step processes on how to operate machinery. Will be at the local shop when not traveling- sometimes will be a few weeks in the shop but then might be a week long trip. Programming exp is helpful, Machine builders and metal finishing industry - with mechanical skills and willingness to travel. Key Areas of Responsibility:The Field Service Technician (FST) provides technical service and support to customers in the field, as well as internally within the company. By serving as our representative to the customer, the FST plays a critical role in providing customer satisfaction and generating additional sales opportunities. Additional Duties and Responsibilities (operational/tactical)
Installation, start-up and repair of Polyurethane Processing Equipment at the customers' location
Performs preventative maintenance on the same equipment
Provides system training to customers on maintenance, operation, and programing as required
Completes all job-related paperwork and submits to the supervisor each week
Paperwork Includes: Expense reports and service reports
Maintains daily communication with supervisor and/or customer service representatives and provides appropriate updates on job-related progress and schedule
Makes effective use of downtime during periods in the office. This may include customer phone support, and other internal project support
Identify improvements/bugs in equipment design and software and report appropriately to engineering/customer service
Maintains a clean and professional attitude and appearance at all times
Follows all appropriate safety procedures and actively promotes a safe work environment
Establish and maintain effective relationships within the organization companywide in order to develop a strong support network
Accomplish tasks as directed by management
Travel represents approximately 50% to 70% of total time
Position requirements:
Mechanical/Electrical Technical Expertise
Must have a good background in hydraulics and controls including a working knowledge on PLC's
Good Communication and computer skills required, also experience in the Urethane Industry would be very helpful
Must be able to read and understand both mechanical and electrical schematics
Strong technical writing and communication skills
Strong troubleshooting skills and ability to work alone with little to no technical support or supervision
2+ years of working experience with troubleshooting industrial equipment
Experience in an industrial environment
Functional Skill sets:
Willingness and ability to travel approximately 50% to 70% of the time (on-call, can leave within a day or two notice)
Ability to Lift and carry heavy parts
Use of both hands and good dexterity
Intrapersonal Skills (leadership, management, Communication Skills)
Good people skills, able to communicate with customers and co-workers
Good communication skills and ability to explain step-by-step instructions as needed
Very organized and able to present ideas in a structured manner
Experience in the Urethane Industry a plus (unless experience in polyurethane, will not exceed 65k)Competitive salary and benefits based on experience
401K with up to 4% match, medical, dental, life, etc
We are Seeking Candidates who have held the job titles of: Field service technician, Maintenance technician, technical service representative, urethane technician
There are currently no related jobs. Please search again.
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About CUYAHOGA FALLS, OH
Discover exciting job opportunities in the charming area around Cuyahoga Falls, Ohio! Nestled in the heart of Summit County, this vibrant region boasts a blend of urban amenities and picturesque landscapes, offering a fantastic quality of life for job seekers. From the stunning Cuyahoga Valley National Park to the renowned Blossom Music Center, there's no shortage of outdoor adventures and cultural experiences to enjoy. Explore job openings in industries ranging from healthcare to technology, and consider joining the community that thrives on creativity and innovation. Take the next step in your career journey by exploring our job listings in Cuyahoga Falls and unlock a world of possibilities in this dynamic and inviting location.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
Lingo Staffing is Now hiring for Technical Service Representative in Cuyahoga Falls, OH Hours: Days; On CallDays: Monday to Friday; Weekend Availability Pay: $55 to $65k Will be building and servicing polyurethane equipment. Travel is required (50% to 70% Travel), Can be at a moments notice- on call for issues and problems. Polyurethane experience is great, but not required, but appreciated. Customer service experience needed- will be working with clients on service calls, phone troubleshooting, check ins and training. Must be able to be patient and teach step-by-step processes on how to operate machinery. Will be at the local shop when not traveling- sometimes will be a few weeks in the shop but then might be a week long trip. Programming exp is helpful, Machine builders and metal finishing industry - with mechanical skills and willingness to travel. Key Areas of Responsibility:The Field Service Technician (FST) provides technical service and support to customers in the field, as well as internally within the company. By serving as our representative to the customer, the FST plays a critical role in providing customer satisfaction and generating additional sales opportunities. Additional Duties and Responsibilities (operational/tactical)
Installation, start-up and repair of Polyurethane Processing Equipment at the customers' location
Performs preventative maintenance on the same equipment
Provides system training to customers on maintenance, operation, and programing as required
Completes all job-related paperwork and submits to the supervisor each week
Paperwork Includes: Expense reports and service reports
Maintains daily communication with supervisor and/or customer service representatives and provides appropriate updates on job-related progress and schedule
Makes effective use of downtime during periods in the office. This may include customer phone support, and other internal project support
Identify improvements/bugs in equipment design and software and report appropriately to engineering/customer service
Maintains a clean and professional attitude and appearance at all times
Follows all appropriate safety procedures and actively promotes a safe work environment
Establish and maintain effective relationships within the organization companywide in order to develop a strong support network
Accomplish tasks as directed by management
Travel represents approximately 50% to 70% of total time
Position requirements:
Mechanical/Electrical Technical Expertise
Must have a good background in hydraulics and controls including a working knowledge on PLC's
Good Communication and computer skills required, also experience in the Urethane Industry would be very helpful
Must be able to read and understand both mechanical and electrical schematics
Strong technical writing and communication skills
Strong troubleshooting skills and ability to work alone with little to no technical support or supervision
2+ years of working experience with troubleshooting industrial equipment
Experience in an industrial environment
Functional Skill sets:
Willingness and ability to travel approximately 50% to 70% of the time (on-call, can leave within a day or two notice)
Ability to Lift and carry heavy parts
Use of both hands and good dexterity
Intrapersonal Skills (leadership, management, Communication Skills)
Good people skills, able to communicate with customers and co-workers
Good communication skills and ability to explain step-by-step instructions as needed
Very organized and able to present ideas in a structured manner
Experience in the Urethane Industry a plus (unless experience in polyurethane, will not exceed 65k)Competitive salary and benefits based on experience
401K with up to 4% match, medical, dental, life, etc
We are Seeking Candidates who have held the job titles of: Field service technician, Maintenance technician, technical service representative, urethane technician
There are currently no related jobs. Please search again.
Loading...
About CUYAHOGA FALLS, OH
Discover exciting job opportunities in the charming area around Cuyahoga Falls, Ohio! Nestled in the heart of Summit County, this vibrant region boasts a blend of urban amenities and picturesque landscapes, offering a fantastic quality of life for job seekers. From the stunning Cuyahoga Valley National Park to the renowned Blossom Music Center, there's no shortage of outdoor adventures and cultural experiences to enjoy. Explore job openings in industries ranging from healthcare to technology, and consider joining the community that thrives on creativity and innovation. Take the next step in your career journey by exploring our job listings in Cuyahoga Falls and unlock a world of possibilities in this dynamic and inviting location.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.