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Service Operations & Safety Manager

Chesapeake, VA 23324

Posted: 01/06/2025 Employment Type: Permanent Industry: Skilled Trades Job Number: 42335610 Pay Rate: $115000-125000 / year

Job Description

Position: Service Operations & Safety ManagerType: Direct HireLocation: Chesapeake, VASalary Range: $115k-$125k PLUS Incentive Plan and Profit Sharing!Hours: Monday – Friday 8:00 am – 5:00 pmBenefits:
  1. Company Vehicle
  2. Incentive Plan
  3. Profit Sharing
  4. Medical Coverage and Benefits starting the 1st of the month after employment
  5. PTO
  6. Holiday Pay
  7. Tool Purchasing Program
  8. Safety Boot Reimbursement and MORE!
 Qualifications:
  • Proven experience (8+ years) in commercial HVAC service management or a similar role.
  • Strong technical knowledge of commercial HVAC systems, including installation, maintenance, and repair.
  • Highly proficient computer skills with MS Office, Service Dispatch Software and Financial Software.
  • Building automation experience is a plus but not required
 Key Responsibilities:Financial Management:
  • Develop and manage departmental budgets, forecasts, and expense reports to ensure cost-effective operations and profitability.
  • Identify opportunities for revenue growth, upselling of services, and expansion of the client base.
  • Monitor and analyze key performance indicators (KPIs) to track departmental performance and identify areas for improvement.
  • Track T&M, supply house visits and closed work orders.
  • Oversee all service billing and expense activities
Customer Relations:
  • Manage and support customer contracts and ongoing relationships
  • Partner with the sales department to assist with estimate and contract reviews
Safety and Compliance:
  • Conduct regular safety audits, inspections, and training sessions to promote awareness and prevent accidents or injuries.
  • Manage the Company Safety Team including monthly meetings, periodic site visits and safety awareness programs.
Team Management:
  • Provide technical support and guidance to technicians, troubleshooting complex issues and recommending solutions as needed.
  • Oversee training sessions and workshops to enhance the skills and knowledge of service team members
  • Manage, schedule, direct the day-to-day operations of the team
 #INDSTO

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