Lingo Staffing is hiring for Game Support Members who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers and mobile game enthusiasts. As a Game support Member, you will be the first point of contact for players.
Pay rate: $12.00/hr
Shift: M-F open availability
100% remote
Your role:
· Resolve player concerns.
· Supports game players via email, forums, chat, ingame and social media channels.
· Identify player needs, clarify information, research every issue, and provide solutions and/or alternatives
· Give accurate and real-time responses to player inquiries via email and live chat
· Keep accurate detailed notes per intake
· Offer inputs and player behavior insights based on interactions to Support team
· Escalate issues to appropriate teams when necessary
Qualifications:
· Knowledge and passion for games and mobile games (especially MMO, RPG) is a must
· Experience using various Operating Systems and documenting tools
· Excellent typing speed, verbal and spoken English skills
· Good comprehension and documentation skills
· Ability to maintain poise and a professional attitude during periods of high complaint volume
· Ability to communicate effectively and professionally with others, from customers to coworkers
PLEASE CALL 512-879-4900 if interested Must have own computer and work station @ home.
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About Austin, TX
Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
Lingo Staffing is hiring for Game Support Members who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers and mobile game enthusiasts. As a Game support Member, you will be the first point of contact for players.
Pay rate: $12.00/hr
Shift: M-F open availability
100% remote
Your role:
· Resolve player concerns.
· Supports game players via email, forums, chat, ingame and social media channels.
· Identify player needs, clarify information, research every issue, and provide solutions and/or alternatives
· Give accurate and real-time responses to player inquiries via email and live chat
· Keep accurate detailed notes per intake
· Offer inputs and player behavior insights based on interactions to Support team
· Escalate issues to appropriate teams when necessary
Qualifications:
· Knowledge and passion for games and mobile games (especially MMO, RPG) is a must
· Experience using various Operating Systems and documenting tools
· Excellent typing speed, verbal and spoken English skills
· Good comprehension and documentation skills
· Ability to maintain poise and a professional attitude during periods of high complaint volume
· Ability to communicate effectively and professionally with others, from customers to coworkers
PLEASE CALL 512-879-4900 if interested Must have own computer and work station @ home.
There are currently no related jobs. Please search again.
Loading...
About Austin, TX
Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.