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Customer Service Representative

SEWICKLEY, PA 15143

Posted: 02/02/2026 Employment Type: Temp/Temp to Hire Industry: Admin, Office Job Number: 28444 Pay Rate: 18.50 Office:

Job Description


Pay: $18.50/Hour
Location:
Sewickley, PA
Position Title: Customer Service Representative 
Position Type: On-site (This is NOT a work-from-home position)

Schedule:

  • Monday–Friday

  • 8:00 AM – 4:30 PM

  • 30-minute lunch

Pay Rate:

  • $18.50/hour

  • Opportunity for growth with a $1.00/hour increase within the first year based on performance

Dress Code: Business Casual

Job Responsibilities

  • Answer primarily inbound customer service calls

  • Make outbound calls to follow up on missed or past-due payments

  • Process payments for customer invoices

  • Route calls to the appropriate department or team member

  • Accurately document all calls and interactions in the company’s internal CRM system

  • Provide professional and courteous service when handling customer questions or concerns

    Occasional interaction with customers picking up orders (limited; company is transitioning to delivery-only)

Requirements

  • Some prior phone-based or customer service experience required

  • Retail experience is a plus but not required

  • Strong communication and customer service skills

  • Ability to handle complaints calmly and professionally

  • Basic proficiency with Microsoft Office (Outlook, Word, data entry)

  • Comfortable navigating internal systems and documenting calls

  • Must have reliable transportation to and from work.


     

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About SEWICKLEY, PA

Ready to discover exciting job opportunities in the charming town of Sewickley, Pennsylvania? Nestled along the scenic banks of the Ohio River, Sewickley offers a perfect blend of small-town charm and big-city amenities. With historic landmarks like the Sewickley Bridge and the unique shops on Beaver Street, this area boasts a thriving cultural scene, including art galleries like the Sweetwater Center for the Arts and live performances at the Laughlin Music Hall. Embrace the sports fervor with proximity to Pittsburgh, home of the Steelers at Heinz Field and the Penguins at PPG Paints Arena. Explore the lush greenery of Sewickley Heights Park or take a stroll along the Ohio River Boulevard. Join us in discovering the hidden gems and professional growth opportunities waiting for you in the Sewickley area - your next career adventure begins here!