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Job Description:We are seeking a detail-oriented Warehouse Operations Coordinator to join our team. This role is pivotal in ensuring smooth warehouse operations by managing truck check-ins, scheduling shipments, and maintaining accurate inventory records.Responsibilities:
Track and Process Truck Check-Ins:
Ensure timely check-in of all incoming trucks.
Collect driver information including names and contact details.
Verify adherence to scheduled arrival times.
Monitor and Update Schedule:
Track Inbound (IB) and Outbound (OB) carriers' estimated times of arrival (ETAs).
Notify carriers promptly of any delays via email.
Communicate schedule changes promptly, including same-day rescheduling and load adjustments.
Schedule Loads:
Coordinate and schedule shipments to ensure timely delivery.
Maintain alignment with daily operational requirements.
Customer Communication Regarding Scheduling:
Respond to customer inquiries regarding warehouse scheduling.
Provide accurate and timely updates on appointment availability and inventory status.
Conduct Cycle Counts:
Perform regular cycle counts to maintain inventory accuracy.
Complete daily counts of 5% of on-hand inventory and monthly counts of 100%.
Assist Spanish-Speaking Drivers:
Provide translation and support services to Spanish-speaking drivers for effective communication and operational efficiency.
Record Key Performance Indicators (KPIs):
Track and log KPIs related to loading, unloading, digging out, and put-back tasks.
Monitor and report associate performance and productivity metrics.
Process Pallet Receipts:
Receive and verify pallets unloaded by lift drivers.
Ensure accurate documentation and storage of received items.
Qualifications:
High school diploma or equivalent.
Proven experience in warehouse operations or logistics coordination.
Strong organizational and communication skills.
Proficiency in English and Spanish (preferred).
Ability to work in a fast-paced environment and meet deadlines.
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