Collections Specialist

Buford, GA 30518

Posted: 08/30/2023 Employment Type: Contract Job Number: GM631238830 Pay Rate: $22.00 / hour

Job Description

Job Title: Collections Specialist
Location: Buford, GA
Type: Full-Time, 8-5


Job Description:

We are seeking a motivated and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing the collection efforts for outstanding customer accounts and ensuring timely payments. The ideal candidate will have excellent communication skills, a strong understanding of collections processes, and the ability to maintain positive customer relationships. This is a Business to Business position.

Responsibilities:


Contact customers regarding overdue payments and negotiate repayment plans.
Maintain accurate records of all collections activities, including phone calls and correspondence.
Review and analyze accounts to determine appropriate collection actions.
Collaborate with internal departments to resolve customer billing and payment inquiries.
Provide excellent customer service while addressing customer concerns and inquiries professionally.
Monitor and manage the aging report to prioritize collections efforts effectively.
Prepare and send out collection letters and emails when necessary.
Work closely with the finance team to reconcile accounts and resolve discrepancies.
Assist in the development and implementation of collection strategies and policies.
Keep up-to-date with industry trends and regulations related to collections.

Qualifications:

High school diploma or equivalent; Associate's degree in Accounting or related field preferred.
Proven experience in collections or accounts receivable role.
Strong understanding of collection laws and regulations.
Excellent communication skills, both verbal and written.
Proficiency in MS Office, especially Excel and Word.
Ability to work independently and as part of a team.
Strong negotiation and problem-solving skills.
Attention to detail and strong organizational skills.
Prior experience using collections software or CRM systems is a plus.

Benefits:

Competitive salary based on experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth within the company.
Positive and collaborative work environment.
Application Instructions:

To apply for the Collections Specialist position, please submit your resume.


Meet Your Recruiter

Apply Online

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About Buford, GA

Ready to take the next step in your career? Explore job opportunities in and around Buford, Georgia, where endless possibilities await. Nestled in Gwinnett County, Buford offers a perfect blend of charming southern hospitality and vibrant community life. With its close proximity to Lake Lanier, the Mall of Georgia, the Buford Community Center, and the beautiful Bogan Park, this area provides an unparalleled quality of life. Discover career growth in a region known for its diverse cuisine, stunning galleries like the Tannery Row Artist Colony, top-notch entertainment at the Buford Community Theater, and exciting sports events at the Coolray Field. Join us in Buford, where your next career adventure begins!
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Collections Specialist

Buford, GA 30518

Posted: 08/30/2023 Employment Type: Contract Job Number: GM631238830 Pay Rate: $22.00 / hour

Job Description

Job Title: Collections Specialist
Location: Buford, GA
Type: Full-Time, 8-5


Job Description:

We are seeking a motivated and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing the collection efforts for outstanding customer accounts and ensuring timely payments. The ideal candidate will have excellent communication skills, a strong understanding of collections processes, and the ability to maintain positive customer relationships. This is a Business to Business position.

Responsibilities:


Contact customers regarding overdue payments and negotiate repayment plans.
Maintain accurate records of all collections activities, including phone calls and correspondence.
Review and analyze accounts to determine appropriate collection actions.
Collaborate with internal departments to resolve customer billing and payment inquiries.
Provide excellent customer service while addressing customer concerns and inquiries professionally.
Monitor and manage the aging report to prioritize collections efforts effectively.
Prepare and send out collection letters and emails when necessary.
Work closely with the finance team to reconcile accounts and resolve discrepancies.
Assist in the development and implementation of collection strategies and policies.
Keep up-to-date with industry trends and regulations related to collections.

Qualifications:

High school diploma or equivalent; Associate's degree in Accounting or related field preferred.
Proven experience in collections or accounts receivable role.
Strong understanding of collection laws and regulations.
Excellent communication skills, both verbal and written.
Proficiency in MS Office, especially Excel and Word.
Ability to work independently and as part of a team.
Strong negotiation and problem-solving skills.
Attention to detail and strong organizational skills.
Prior experience using collections software or CRM systems is a plus.

Benefits:

Competitive salary based on experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth within the company.
Positive and collaborative work environment.
Application Instructions:

To apply for the Collections Specialist position, please submit your resume.


Meet Your Recruiter

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

About Buford, GA

Ready to take the next step in your career? Explore job opportunities in and around Buford, Georgia, where endless possibilities await. Nestled in Gwinnett County, Buford offers a perfect blend of charming southern hospitality and vibrant community life. With its close proximity to Lake Lanier, the Mall of Georgia, the Buford Community Center, and the beautiful Bogan Park, this area provides an unparalleled quality of life. Discover career growth in a region known for its diverse cuisine, stunning galleries like the Tannery Row Artist Colony, top-notch entertainment at the Buford Community Theater, and exciting sports events at the Coolray Field. Join us in Buford, where your next career adventure begins!