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Well established, 5 Star HVAC company in Richmond needs a Dispatcher/ Customer Service. You will handle incoming customer requests for service and inquiries regarding home services like plumbing, electrical and HVAC. You will resolve issues, schedule appointments, process payments and ensure customer satisfaction, all while adhering to the company’s customer service standards. Essentially you will act as the primary point of contact for customers.Schedule: Monday – Friday 8am – 5pm with a rotating Saturday 8am – 12pm.Requirements
High school diploma or the equivalent
Must have a minimum of 2 consecutive years as a dispatcher for a service company. (Previous experience that includes customer service is a plus!)
Must have the ability to effectively communicate vis all forms of communication.
Must be able to work 40 hours a week which may include a rotating Saturday.
Must be able to pass a background check and drug screen.
If you are interested in this amazing opportunity, apply with your resume and complete contact information. This job will not last long!INRIC
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