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Account Manager

Roanoke, VA 24015

Posted: 07/19/2024 Employment Type: Contract to Perm Industry: Account Manager Job Number: BA884287719-1 Pay Rate: $24.03-26.44 / hour Office:

Job Description

Lingo Staffing is hiring an Account Manager for a company in Roanoke, VA. 
Hours: M-F 8-5
Pay: $24-26/hr. 
Responsibilities: 
  • Work directly with a new customer as the primary point of contact for handling all new Purchase Orders.
  • Handle all order entry in “Business System” / “Job Boss”, process Job packets, and inform customer of order receipt.
  • Manage communications related to all customer orders including current status, issues, and questions. Be proactive in keeping customer informed.
  • Maintain an open, friendly, and helpful dialogue with assigned key individuals at customer location. Be able to provide exceptional customer service.
  • Manage time and be involved in manufacturing, inspection, and shipping to keep abreast of order movement, status, issues, and pending shipments. Effectively handle priority changes received from customer.
  • Email necessary information to customer following shipments.
  • Update management daily and otherwise as needed on all aspects of business with this customer in both verbal and written correspondence including monthly reports.
  • Be responsible for maintaining customer records in both data and paper format as required.
  • Occasional travel to customer site within state

Requirements:
  • Ability to manage order entry and tasks and requirements while paying strict attention to detail.  
  • Have excellent listening skills along with outstanding verbal and written communication skills.  
  • Have excellent time management skills with keen attention to details, deadlines, and ship dates.
  • Have problem solving skills to help resolve customer complaints and needs.
  • Have People Skills:  Be a natural relationship builder with integrity, confidence, and maturity.
  • Be able to quickly prioritize among competing tasks.
  • Be capable with digital understanding.
  • Rely on experience and judgment to plan and accomplish goals.
  • Be expert with Microsoft Office Suite and Job Boss.  
  • Be able to take on and manage additional customers as business dictates.   Ultimately understand the technical and business aspects of each client.
  • Gain expertise in Job Boss Software to ultimately handle quoting requirements.

We are seeking candidates who have held the title of: Account Manager, Relationship Manager

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About Roanoke, VA

Discover exciting job opportunities in the picturesque surroundings of Roanoke, Virginia! Nestled in the heart of the beautiful Blue Ridge Mountains, Roanoke offers a perfect blend of outdoor adventure, cultural experiences, and career growth. With renowned landmarks like the Roanoke Star, charming art galleries, the Roanoke Symphony Orchestra, and delectable local cuisine like Black Dog Salvage, this region provides a unique and vibrant backdrop for both work and play. Embrace the enchanting charm of Roanoke and unlock your potential in this bustling city. Explore our job listings today and embark on a fulfilling career in this captivating area!